Refund policy

Last Updated: April 30, 2025

At Emigrate Immigration Solutions Inc., we are committed to providing professional immigration consulting services with integrity and transparency. Please read our refund policy carefully before engaging our services.

General Policy

Once a client agrees to retain our services and pays the associated professional fees, the amount paid is considered non-refundable except in circumstances expressly stated below.

Non-Refundable Situations

Refunds will not be provided under the following circumstances:
- If the client voluntarily withdraws their immigration, visa, or study application at any stage.
- If the application is rejected, refused, or returned due to reasons outside Emigrate's control, including but not limited to:
- Government policy changes
- Ministerial instructions
- Force majeure events (natural disasters, wars, pandemics, etc.)
- Inaccurate, misleading, or incomplete information/documents provided by the client
- Health or medical inadmissibility
- Criminal or security concerns
- Failure to meet eligibility criteria or to support qualifications claimed

Client Responsibility

It is the client’s responsibility to ensure that all required documents, truthful information, and instructions are provided in a timely and complete manner. Emigrate shall not be held liable for delays, omissions, or failures that result from the client's inaction or misrepresentation.

Liability Limitation

In any event, the total liability of Emigrate Immigration Solutions Inc. is strictly limited to the professional fees paid directly to the firm. Government processing fees, third-party costs (e.g., language testing, credential evaluation, medical exams), or other out-of-pocket expenses are not subject to refund under any circumstance.

Contact for Refund Inquiries

If you believe you have a case for a refund based on the above policy, please email us at director@emigrateimmigration.com with your full name, receipt or invoice number, and a summary of your request. Our team will review and respond within 10 business days.

Emigrate Immigration Solutions Inc. is a registered Canadian corporation (Business Identification Number: 1000571036). In India, we operate under Emigrate Immigration Solutions Pvt Ltd (Corporate Identification Number: U85500WB2025PTC279722).